Frequently Asked Questions
Everything you need to know about your MotoGP Authentics purchase.
Are your products officially licensed?
Yes, every item sold on MotoGP Authentics is 100% official merchandise, sourced directly from the teams, riders, and the official MotoGP championship organizers.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for faster delivery to most regions worldwide.
What is your return policy for race gear?
We offer a 30-day return policy for most items. Products must be in original, unworn condition with all tags attached. Please note that personalized or race-worn memorabilia may be final sale.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Do you offer authenticity certificates for signed memorabilia?
Absolutely. All signed collectibles and race-worn items come with a holographic Certificate of Authenticity (COA) to guarantee the provenance of your piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.